P.O. Box 1618
1909 Harper Road
Beckley, WV 25801
(304)255-0228
Fax - (304)255-0647
Operations
LLE associates are equipped to anticipate the needs of each guest; and strive to exceed expectations. Our management approach is based on empowerment and accountability at all levels. We employ a talented support staff available for each hotel to insure the highest level of top line sales, bottom line profit, and guest and associate satisfaction.
Let us share our knowledge and experience in franchise selection & brand compliance. Our Operations Staff regularly monitors each property's condition in light of their specific franchise requirements regarding operations, audits and marketing opportunities and conducting property visits and inspections.
Finance/Accounting
LLE recognizes the importance of sound financial management. Whether making decisions that affect hotel operations, or selecting a financial institution to partner with, we always consider how each decision will impact the bottom line in order to provide our investors with the highest possible returns. Our experienced and hands-on management team allow us to control expenses and improve net operating income. Our staff is able to handle accounts payable, financial reporting and other services for the properties we manage.
Sales & Marketing
In today's highly competitive marketplace, the ability to achieve occupancy, rate and RevPAR objectives is often the result of successful sales and marketing. LLE has well-earned reputation for aggressive sales management with a clear focus on the bottom line. The ability to achieve the appropriate mix of business resulting in a positive impact on revenue is critical to the success of the property. Targeted external marketing activities consistently position and differentiate our properties to surpass the competition.
Human Resources
Managing people is one of the most critical aspects of successfully operating a hotel. Payroll and related costs account for a large percentage of overall cost, making their effective management critical. LLE abides by a philosophy that honors the employee through effective communication, training, and benefit programs. We recognize our associates are the key to top quality guest services. We believe in providing our employees with a stable work environment and offering them the same level of respect and response within the organization as they are expected to share externally with guests.
